How Wallet Data Fits Our Privacy Policy
Our Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser or use the cashier. We use the details needed to match your account, confirm wallet status and investigate a receipt or transfer question. DANA, OVO, GoPay and QRIS
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may return transaction references, status signals and identifying details required to reconcile your request; bank transfer and virtual account records can include a bank reference and account name. We do not ask you to send a wallet password through an account help request. If we need
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extra detail to check a payment or withdrawal, we explain the reason in the same support path. Any account access or eligibility described here depends on local law, and our handling follows the choices and rights available in your region.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.